Last Updated: 05/10/2025

Heess Design (“we”, “us”, or “our”) operates the website www.heessdesigns.com (the “Service”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our Service, as well as your rights regarding that data.

By using our Service, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect different types of information to provide and improve our Service:

  • Personal Data:
    When using our Service, we may ask for personally identifiable information, including:

    • Email address
    • First and last name
    • Phone number
    • Shipping and billing address
  • Usage Data:
    We may collect information on how you access and use the Service, such as:

    • IP address
    • Browser type
    • Pages visited
    • Date and time of visits
    • Diagnostic data
  • Tracking & Cookies Data:
    We use cookies and similar technologies to track activity and store certain information. You can set your browser to refuse cookies or alert you when cookies are being sent.
  1. How We Use Your Data

We use the collected data to:

  • Process and fulfil your orders, including payments and shipping
  • Provide and maintain our Service
  • Communicate with you regarding inquiries and service updates
  • Send promotional offers and updates (only with your consent)
  • Monitor usage and improve functionality
  • Detect and prevent technical issues
  1. Who We Share Your Data With

We do not sell your personal data. We may share information only with trusted third parties:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Partners (e.g., Royal Mail, DHL)
  • Website & Analytics Platforms (e.g Google Analytics)
  1. Data Security

We take appropriate measures to protect your data. However, no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means, we cannot guarantee absolute security.

  1. Your Data Protection Rights

You have the right to:

  • Access, update, or delete your data
  • Request rectification
  • Object to processing
  • Restrict processing
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us at info@heessdesigns.com.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

  1. Contact Us

If you have questions about this Privacy Policy:

  • Email: info@heessdesigns.com
  • Website: heessdesigns.com